Unfortunately this scenario crops up quite often when I go out to visit clients- but not our clients. They know CTS Electrical Services LTD are a company they can rely on.
I hear often that electricians turn up hours after they had arranged, or in some cases not at all. This understandably leads to much frustration on the customers part and a general distrust of electricians in general.
I have to say that this kind of ‘problem’ is very common within the trade. CTS Electrical Services LTD however pride themselves on professional service and we understand that time is very valuable. Our Electricians will be with you at the time you have been booked in, and will call to say if they have been unfortunately running late.
We offer full flexibility with our appointments – there is no need for you to take time off work and wait in for us. We offer free out of hours and weekend quotation visits.
We will turn up when we say we will. All our customers are important to us and when we say no job too small, we mean just that. Whatever your requirements you will be treated in a professional and courteous manner. We will respect your home – that means we will tidy up after ourselves and keep disruption to a minimum. We will talk to you in plain English and not frighten you with technical jargon.
Our quotations are competitive and will always be supplied in writing. We discussed in a recent blog about what to look for when receiving quotations from tradespeople. Just to refresh on the fundamentals – always ask for your quote in writing with a full description of the works going to be undertaken included.
When you have accepted a quote off us and you become a customer of CTS Electrical Services LTD, we don’t expect you to fit around us, we fit around you. We offer flexible working arrangements. Basically speaking, we look after you from the first contact, through to job completion. Just so you know, we are an NICEIC registered company.
So, what else can you expect from our electricians at CTS Electrical Services LTD?
We believe it’s the small detail that sets us out from the rest. Not only are we passionate about our service, but we also present ourselves in a professional way.
For a start, we all wear full CTS Electrical Services LTD uniform – We believe smart presentation presents a good first impression. We take great care in ensuring the image of CTS Electrical Services LTD as a professional business is maintained in all areas.
